The support email disruption has been resolved. Please ONLY use support@shopboss.net moving forward. If you sent an email AFTER 2:00pm EST yesterday (4.14), please re-send to ensure we didn’t miss your message. Thank you for your patience!
We’ve identified the issue regarding our support email outage. We will work to resolve overnight and have a solution ready for business hours on Tues (4.15). Phone and chat support go off-business hours starting at 5pm EST, so please use customersuccess@shopboss.net for emergencies. Thank you for your patience.
Our email distribution group, support@shopboss.net is currently experiencing disruption. Please use in-app live chat or the phone system (858) 299-3859 to reach support as we investigate the issue. Thank you!